HOTMILK

  How do I return  from Latvia?

by Omniva locker

• Returns are FREE and trackable.
  

• Click here to create your return and follow the instructions provided.
  

• Choose which drop-off point you'd like to return from. You can find a list of your nearest drop-off points when creating your return.

• We offer a 30-day returns period for online purchases (from date of receipt).

by DPD PICK UP  point

• Returns are FREE and trackable.

• Refunds are only available for orders that have been delivered to a DPD pick up point or by DPD courier.

• On receipt of a parcel, the customer is notified by SMS and/or email about the possibility of return. In addition, a PIN code or QR code is provided in the message/email. Using either of the two, you can print out a return label in the self-service parcel terminal and send the parcel back. 

•  We offer a 30-day returns period for online purchases (from date of receipt).
   

• by Post office
  

•  If the provided shipping method is not satisfactory, you may return items at your own cost and responsibility to:
  UAB Stegus  9menesiai.lt
  Verkiu g. 52, Vilnius
  Lithuania, 09109 

REFUNDS

• Refunds are issued within 5-7 days of the goods reaching us in good condition.

• The money is transferred to the same or any other checking account you wish to specify.